Need help or have a question about Expandify? This article outlines all the ways to get in touch with the right team — whether you're just exploring options, finalising a project, or requesting support.

General Enquiries

If you're researching our products or have a question about the process, pricing, or what's included, you can:

Browse the full Expandify Knowledge Base

Ask a question using the search bar or AI assistant on our website

Email us directly at: admin@expandify.com.au

Or call us on 0468 EXPAND (0468 397 263) during business hours

Book a Consultation

We offer free phone consultations to guide you through your granny flat or modular home project.

Book a consultation now

Choose a time that suits you and we'll walk through your goals, property needs, and approval pathway.

https://calendly.com/expandifyaus

Existing Customers – Project Support

If you're an existing Expandify customer and need help with:

Site requirements or documentation

Prelim report outcomes or engineering questions

Your current order, timeline, or production schedule

Please contact our team via support@expandify.com.au and include:

Your name

Property address

Reference number (if known)

A brief summary of the issue or question

This helps us assign your query to the right project manager quickly.

Post-Installation or Warranty Support

If your Expandify home has already been installed and you require assistance with:

Final handover questions

Warranty issues

Factory-fitted items such as cabinetry, tapware, or structure

Please email support@expandify.com.au with relevant details and photos where possible. You may also refer to your original Handover Pack for quick answers.

Response Times

Our typical response time is 1–2 business days. Urgent or on-site issues will be prioritised by our local project team where applicable.